Cooling & Winter at 1355 Roswell Road #240, Marietta, Georgia.

Awful customer service. Any time I call them I'm transferred to about 3 different people who can't seem to help me or I get sent to voicemail. Last Friday I called to find out what was going on with the automatic payments, the lady I spoke to told me she'd check and see one of them made it through. Didn't hear back from her that day. Today I've tried calling her on her extension multiple times, no answer. I've even left a voice message at about 8 this morning, now 13:26 and still haven't heard from her. Tried reaching through to just an operator and I got told I was the 3rd called, then 2nd, finally 1st and then got sent to voicemail. And just now as I'm speaking I've been on waiting on the phone with them for about 10 minutes, the guy I was speaking to comes back on and says hello so I responded then he hangs up. Before he put me on hold he only asked for the social security number and then left me waiting, I get this every time they transfer me to him.